Factors Influencing (Affecting) Employee’s Satisfaction and Intention to Leave

Part I: Personal Information

1. Gender

Female

Male

2. Age

20 and younger

21 – 30

31 – 40

41 and older

3. Educational levels

Bachelor degree

Master degree

Doctoral degree

Others

4. Income (baht)

Less than 20,000

20,000 – 40,000

40,001 – 60,000

60,001 and higher

Part II: Job Satisfaction

Please tick ✔ in the box that is consistent with your opinion. By which
5 represents Highest satisfaction
4 -------------- High satisfaction
3 -------------- Moderate satisfaction
2 -------------- Less satisfaction
1 -------------- Least satisfaction

Questions	Levels of satisfaction
Questions
5. Policies and administration	5	4	3	2	1
5.1. You are satisfied with the fairness of the company’s policy
5.2. You are satisfied with the supportiveness of the company’s policy
5.3. You are satisfied with the effectiveness of the company’s administration
6. Supervision/managerial relationships	5	4	3	2	1
6.1. You are satisfied with relationship between you and your supervisor.
6.2. You are satisfied with the support you have received from your supervisor.
6.3. You are satisfied with the support you have received from the executives
7. Salary/ Welfare/ Benefit	5	4	3	2	1
7.1. You are satisfied with your salary
7.2. You are satisfied with the welfare provided by the company.
7.3. You are satisfied with the benefit provided by the company.
8. Working condition	5	4	3	2	1
8.1. You are satisfied with the space utility of your workplace
8.2. You are satisfied with the temperature in your workplace
8.3. You are satisfied with the atmosphere in your workplace.
9. Status	5	4	3	2	1
9.1. You are satisfied with your status in the company
9.2. You are satisfied with the recognition of the company toward your status.
9.3. You are satisfied with the respect of other employee have toward your status.
10. Supervision/managerial relationships	5	4	3	2	1
10.1. You are satisfied with relationship between you and your supervisor.
10.2. You are satisfied with the support you have received from your supervisor.
10.3. You are satisfied with the support you have received from the executives
11. Security	5	4	3	2	1
11.1. You are satisfied with the security of the company.
11.2. You are satisfied with the security of your career.
11.3. You are satisfied with the security of your life.
12. Coworker relationships.	5	4	3	2	1
12.1. You are satisfied with the coordination between you and your coworkers.
12.2. You are satisfied with the supportiveness of your coworkers
12.3. You are satisfied with the light in your office.

Part III: Organization commitment

Please tick ✔ in the box that is consistent with your opinion. By which
5 represents Strongly agree
4 -------------- Agree
3 -------------- Neither agree or disagree
2 -------------- Disagree
1 -------------- Strongly disagree

Questions	Levels of agreement
Questions
13. Affective commitment	5	4	3	2	1
13.1. You stay in this company. Because you feel that you belong to this company.
13.2. You stay in this company. Because you feel comfortable working there. here.
13.3. You stay in this company. Because you love your company.
14. Normative commitment	5	4	3	2	1
14.1. You stay this company. Because your work is very important to the company.
14.2. You stay in this company. Because it is difficult for the company to find someone to replace you.
14.3. You stay in this company. Because you are a valuable employee of the company.
15. Continuance commitment	5	4	3	2	1
15.1. You stay in this company. Because you don’t want to lose a good job.
15.2. You stay in this company. Because you don’t want to lose your major income.
15.3. You stay in this company. Because you cannot find a better job.

Part III: Intention to leave

Please tick ✔ in the box that is consistent with your opinion. By which
5 represents Most frequent
4 ------------- Frequent
3 ------------- Sometimes
2 ------------- Rarely
1 ------------- Never

Questions	Levels of frequency
Questions
16. Intention to leave	5	4	3	2	1
16.1. You have been thinking about finding a better job.
16.2. You have been thinking about working in a larger company.
16.3. You have been thinking about resigning from this company.